Join Our Team

Sales Administrator
Join Our Team

Sales Administrator

Planet Fun, Auckland CBD, Auckland
Client & Sales Administration (Administration & Office Support)
Full time

 

Planet Fun stands proud as New Zealand’s leading toy distributor, boasting an enviable portfolio that includes top brands like Squishmallows, LOL Surprise, Paw Patrol, Little Tikes, Tech Deck, Board Games, Pokemon, and many more. Nestled just a 7-minute walk from the lively Ponsonby Road, our vibrant office houses a passionate team dedicated to bringing joy to the young at heart.

 

The purpose of this position is to help manage Planet Fun customer orders and to work with the sales, marketing and operations teams in maximising both sales and efficiency of processes.

The Sales Administrator is a pivotal interface between our consumers, customers, our logistics operation, and our internal stakeholders, particularly the sales team.   You will be a great communicator, helping to foster and build Planet Fun’s relationships with all our stakeholders, both internal and external.  You will be tasked with providing ideas and solutions on how to streamline our systems and processes.

The key accountabilities for this position are:

  • Manage the flow of Planet Fun retail orders via our EDI system and our B2B ordering platform.
  • Closely monitor delivery timelines and collaborate with various stakeholders to achieve the desired results.
  • Manage customer inquiries and foster clear communication channels.
  • Support for sales team to help manage and grow sales.
  • Back up for operations and logistics team as required.
  • Work directly with our logistics partner to ensure on time and accurate deliveries.
  • General administrative tasks.
  • Consistently live up to the Planet Fun values and have fun!

 

What we’re looking for:

  • Stellar communication skills, a positive attitude and a customer-first mindset.
  • A knack for problem-solving, adaptability, and a creative touch.
  • Prior experience in a retail environment and / or administration roles is a plus.
  • Strong data management skills with keen attention to detail.
  • Self-driven individuals with top-notch planning and organizational skills.
  • A willingness to challenge the status quo and recommend improvements to our systems and processes
  • Proficiency in Microsoft Office Suite and other relevant systems

 

Culture & Values: At Planet Fun, we’re not just about toys; we’re about the experience, the joy, and the smiles we bring to kids across New Zealand. Our team is a blend of passion, tenacity, and innovation. We celebrate diversity, champion respect, and are unwavering in our commitment to excellence.

Join us in our mission to spread joy and make a genuine impact in the toy industry!